1. What information we collect about you and how we use this information
1.1 Account and Profile Information
You don’t have to create an account to use this forum, such as searching and viewing public member profiles, forums, topics and posts. If you do choose to create an account, you must provide us with some personal data so that we can provide our services to you. This includes a display name (for example, “John Doe”), nickname (for example, @john-doe) a username (for example, johnxdoe), a password, and an email address. Your display name and nickname is always public, but you can use either your real name or a pseudonym. After the registration your account display name, nickname and username are the same. We recommend to change display name and nickname to keep the username private and secure. You can change those in your account editing page. Once you registered and created an account, you also have the option of adding these public information:
- Member Title
- Biography (About Me)
- Social Network Account addresses
- Location (Country)
- And other details to your profile information to be displayed in our community.
Additionally, whilst using the HKer Community the following information may be collected (not public):
- Internet Protocol (IP) address (not public)
- Geographical location
- Browser type and version (not public)
- Operating system (not public)
- Referral source (not public)
- Length of visit, page views, website navigation and any other related browsing activity
Most activity on HKer Community is public, including your profile information mentioned above. You also may choose to publish your location in your profile. Information posted about you by other people who use our forum may also be public. For example, other people may mention you using @nickname in posts. You are responsible for your topics, posts and other information you provide through our services, and you should think carefully about what you make public, especially if it is sensitive information. You may choose to register connecting your account to accounts on another service (e.g. Facebook login), and that other service may send us information about your account on that service. We use the information we receive to provide you features like cross-posting or cross-service authentication, and to operate our community. We create new account in our community for you based on your third party account information you share.
1.2 Contact Information
We use your contact information, such as your email address, to authenticate your account and keep it – and our services – secure, and to help prevent spam, fraud, and abuse. We also use contact information to personalize our services, enable certain account features for example, for login verification, reset password, to send you information about our community and notify on new replies to your subscribed forums and topics. You can also unsubscribe from any email notifications. If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.
1.3 Private Messages and Non-Public Communications
We provide certain features that let you communicate more privately or control who sees your content. For example if forum admin is enabled, you can check the “Set Topic Private” checkbox when you create a topic or click on the “Private” button of your topic first post, or use the Private Messages to have non-public conversations. In these cases we will store and process your communications and information related to them. This includes message content, images, information about whom you have communicated with and when to better understand the use of our community, to protect the safety and review the reported messages. We share the content of your Private Messages with the people you’ve sent them to; we do not use them to serve you ads. When you use features like Private Messages to communicate, remember that recipients have their own copy of your communications on HKer Community – even if you delete your copy of those messages from your account – which they may duplicate, store, or re-share.
1.5 Log Data
We receive information when you view content on or otherwise interact with our community, which we refer to as “Log Data,” even if you have not created an account. For example, when you visit our websites, sign into our community, interact with our email notifications, we may receive information about you. This Log Data includes information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We use Log Data to operate our services and ensure their secure, reliable, and robust performance. We use information you provide to us and data we receive, including Log Data and data from third parties, to make inferences like what topics you may be interested in and what languages you speak. This helps us better design our services for you and personalize the content we show you.
2. Information We Share and Disclos
2.1 How we share information we collect
You should be aware that any information you provide on our community – including profile information associated with the account you use to post the information – may be read, collected, and used by any member of the public who accesses these websites. Your posts and certain profile information may remain even after you terminate your account. We urge you to consider the sensitivity of any information you input into these Services. To request removal of your information from publicly accessible websites operated by us, please contact us. In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to and why.
2.2 Sharing with third parties
2.3 Law, Harm, and the Public Interest
2.4 Non-Personal Information
We share or disclose non-personal data, such as aggregated information like the community statistic (online users, visitors, current viewers of a topic, etc…), the number of people who clicked on a particular link (number of topic views) or voted on a poll in a topic (even if only one did).
3. How to access and control your information
3.1 Accessing or Rectifying Your Personal Data
You have the right to request a copy of your information, to object to our use of your information. If you have registered an account on our community, we provide you with tools and account settings to access, correct, delete, or modify the personal data you provided to us and associated with your account. You can request for downloading your account information, including your created content (posts). You also can request correction, deletion, or modification of your personal data. Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. Where you have asked us to share data with third parties, for example, by installing third-party apps, you will need to contact those third-party service providers directly to have your information deleted or otherwise restricted.
3.2 Deletion Your Personal Data
You can request for your account deletion. This will include personal data, profile data, created content, logs, etc… Cookies should be deleted from your side. Almost all browsers have an option to delete cookies. Keep in mind that search engines and other third parties may still retain copies of your public information, like your profile information, even after we/you have deleted the information from our community.
3.3 Restrict Processing
3.3.1 Request that we stop using your information: In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don’t have the appropriate rights to do so. For example, if you believe a community account was created for you without your permission or you are no longer an active user, you can request that we delete your account (contact us). Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information for marketing purposes by contacting us. When you make such requests, we may need time to investigate and facilitate your request. If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honored or the dispute is resolved, provided your administrator does not object (where applicable). If you object to information about you being shared with a third-party app, please disable the app or contact your administrator to do so. 3.3.2 Opt out of communications: You may opt out of receiving email notifications related to your subscribed forums and posts or promotional communications from us by using the unsubscribe link within each email, updating your subscription settings in My Profile > Subscription page, or by contacting us as provided below to have your contact information removed from our promotional email list or registration database.
3.4 Data portability
Data portability is the ability to obtain some of your information in a format you can keep in your devices or share with other communities. Depending on the context, this applies to some of your information, but not to all of your information. Should you request it, we will provide you with an electronic file of your basic account information and the information you create on the spaces you under your sole control, like your topics (only with your posts), your replies in other topics, private messages and conversations (only with your messages), etc…
4. How we store and secure information we collect
We use data hosting service providers to host the information we collect, and we use technical measures to secure your data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
5. Children and Our Community
Our community is not directed to children, and you may not use our services if you are under the age of 13. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf).
7. Your Consent To This Policy
9. Contact Us
— Forum Rules —
General Rules –
- No spam. All automated messages, advertisements, and links to competitor websites will be deleted immediately.
- Post in relevant sub-forums only. Messages posted in the wrong topic area will be removed and placed in the correct sub-forum by moderators.
- Respect other users. No flaming or abusing fellow forum members. Users who continue to post inflammatory, abusive comments will be deleted from the forum after two warnings are issued by moderators.
- Harassment. No threats or harassment of other users will be tolerated. Any instance of threatening or harassing behavior is grounds for deletion from the forums.
- Adult content. No profanity or pornography is allowed. Posts containing adult material will be deleted.
- Illegal content. No re-posting of copyrighted materials or other illegal content is allowed. Any posts containing illegal content or copyrighted materials will be deleted.
Posting Reward ‘Gold Coins / 金幣’ Scheme –
-In these terms HkerMall.com or its operators are referred to as we, our, ours, us; Visitors to the forum of website HkerMall.com who make forum posts are referred to as you, your, yours;
-Posting posts to our website (HkerMall.com) may earn you so-called ‘gold coins’ (‘金幣’ in Chinese), which are not real, physical coins, but tokens with purchasing value;
-You will collect 1 gold coin for every successfully approved post you make;
-Every gold coins collected is worth HKD $1 (one dollar);
-You can collect up to 10 gold coins every day. If you have successfully posted more than 10 approved posts on a particular day, the rest of the gold coins thus collected will be carried forward to subsequent days;
-The value of a post and the use of these gold coins may change from time to time without prior notification;
-Posts may be moderated and need approval by site admin before being successfully posted to the forum;
-Posts may be disapproved and not published subject to our sole discretion, and you may not be notified;
-Your posts should not be inappropriate (e.g. containing illegai, abusive, or pornographic material), overly repetitive, or tivial. If your posts are found to be regularly so, your account will be frozen and any and all of your collected coins will be forfeited and cancelled;
-There are ‘spending limits’ per purchase (purchase amount after all other discounts, where applicable) in order to use the gold coins (all HKD):
–For a single purchase amount of up to $49.99, you can use up to $2 worth of gold coins
–For a single purchase amount of $50 to $299.99, you can use up to $5 worth of gold coins
–For a single purchase amount of $300 to $499.99, you can use up to $15 worth of gold coins
–For a single purchase amount of $500 to $999.99, you can use up to $25 worth of gold coins
–For a single purchase amount of $1,000 to $1,999.99, you can use up to $40 worth of gold coins
–For a single purchase amount of $2,000 or above, you can use up to $60 worth of gold coins
–These ‘spending limits’, which are subject to change from time to time, are applicable to the date of your purchase, not the dates you collected the gold coins
-If you purchase with a currency other than HKD, the exchange rate of that currency with HKD will be determined by us, which is normally approximated close to announced rates by major banks;
-Our own record of the number of posts is the only official and recognized record of your posting, we do not accept any disputes;
-You will receive reports from time to time for your latest total value of gold coins and any other usage details;
-If the balance your accumulated value of gold coins is either insignificant in our view or does not exceed certain amounts, you may not receive reports of its value
-You must sign up as a forum member and provide a valid email address so you may receive reports and other notifications from us;
-The gold coins have no cash value, i.e. you cannot trade them for cash;
-The gold coins are non-transferrable;
-The gold coins can only be used for price discounts on our website HKerMall.com, and may be subject to other limitations for its use;
-Points may be expired and voided with no prior notice, therefore, you are advised to make use of them as soon as possible;
-We reserve the rights to amend all these Posting Reward Scheme usage terms;
-If there are disputes, our decision will be final and binding.
— Consensus —